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Transportation resources

Transportation Resources

It's essential to have secure and reliable transportation for appointments. Additionally, having a backup transportation plan is highly recommended. If you ever have any concerns regarding transportation, please inform your social worker.

Medical transportation for follow-up labs and appointments

Aetna Better Health
Reservations: 877-917-4150
Where's My Ride: 877-917-4151

Louisiana Healthcare Connections
Reservations: 855-369-3723
Where's My Ride: 855-369-3724

AmeriHealth Caritas
Reservations: 888-913-0364
Where's My Ride: 888-913-0364

Humana Health Horizons
Reservations: 844-613-1638
Where's My Ride: 800-618-4781

Healthy Blue
Reservations: 866-430-1101
Where's My Ride: 866-430-1101

United Healthcare Community Plan
Reservations: 866-726-1472
Where's My Ride: 866-726-1473

You can set up a ride to and from your appointments. Medicaid needs at least 48 hours' notice. If someone who lives outside of your home drives you, they can get money back for gas. Please call the number for your plan that is listed above to ask for gas reimbursement applications.

For Mississippi residents, please check the back of your Medicaid card for the transportation phone number.

New Orleans MTA (Bus) transportation

If you prefer to use public transportation, the city buses, please call your medicaid plan at the number listed above to request “bus pass” support. Depending on your plan, you may be eligible to receive free bus passes to and from doctors’ appointments.

The RTA bus system in New Orleans provides rides on buses, streetcars, and ferries in Orleans Parish. Starting September 3, 2024, young people ages 16 to 24 can ride for free for one year with the Opportunity Pass. This helps make travel easier for those who need it. To sign up, visit a New Orleans Public Library or join through a group program.

MTA Paratransit Service

Standard buses and streetcars are accessible for most disabled riders, but the RTA offers paratransit rides for those who can't use the regular system. This shared-ride service uses accessible buses and vans, costs $2.00 and requires advance reservations. Learn more>>

Bus routes directly to Manning Family Children's

Route 11 and Route 32
Phone app: Le Pass